Edit file File name : config.php Content :<?php date_default_timezone_set('America/New_York') ; //DATABASE CONFIGURATION $config["db_connect"] = "mysqli"; //mysqli = MYSQL | oci8po = Oracle $config["db_hostname"] = "[[softdbhost]]"; $config["db_port"] = "3306"; $config["db_name"] = "[[softdb]]"; $config["db_username"] = "[[softdbuser]]"; $config["db_password"] = "[[softdbpass]]"; //SYSTEM CONFIGURATION $config["hdk_url"] = "[[softurl]]"; $config["path_default"] = "[[relativeurl_]]"; $config["lang"] = "en_US"; $config["theme"] = "parracho"; $config["page_title"] = " [HELPDEZK] - Parracho - A free open source Helpdesk software! "; $config["jquery"] = "jquery-2.1.1.js"; //EXTERNAL STORAGE CONFIGURATION $config["external_storage"] = false ; $config["external_storage_path"] = 'puth_external_storage_path_here' ; $config["external_storage_url"] = 'puth_external_storage_url_here' ; //LOCATION CONFIGURATION if($config["lang"] == 'en_US') { $config["id_mask"] = "999-99-9999"; $config["ein_mask"] = "99-9999999"; $config["zip_mask"] = "00000"; $config["phone_mask"] = "(000) 000-0000"; $config["cellphone_mask"] = "(00) 00000-0000"; $config["date_placeholder"] = "mm/dd/yyyy"; $config["log_date_format"] = "%m/%d/%Y %H:%i:%s"; $config["date_format"] = "%m/%d/%Y"; $config["hour_format"] = "%h:%i %p"; } if($config["lang"] == 'pt_BR') { $config["id_mask"] = " ?999.999.999-99"; $config["ein_mask"] = " ?99.999.999/9999-99 "; $config["zip_mask"] = "00000-000"; $config["phone_mask"] = "(00) 0000-0000"; $config["cellphone_mask"] = "(00) 00000-0000"; $config["date_placeholder"] = "dd/mm/yyyy"; $config["log_date_format"] = "%d/%m/%Y %H:%i:%s"; $config["date_format"] = "%d/%m/%Y"; $config["hour_format"] = "%H:%i"; } Save